Subject: Tech Support Candidate - Benitta RS
From: Benitta RS <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 01:00:08 -0400

| | Tech Support Test

Name | Benitta RS
E-mail | [email-masked]
Phone Number | (91) 8248230733
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kashipur

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | | |
Previous Employer 1 | Fresher | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.open another tab and see whether we can able to open another website
2.Try on another browser
3.Go to settings clear all the cache and try it again

What according to you is difference between Bluetooth and Wifi? | Bluetooth is a short range device which is used to connect the data whereas wifi provides high speed internet access

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service provide a basic support.
Great customer service provide a expectional experience.But I always prefer to give a great customer service to my customer.

What according to you makes you a good candidate for customer service or technical support job? | I have a friendliness and personable attitude which I can handle the customer and satisfy their queries over the phone.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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