Subject: Tech Support Candidate - Chintan prakash Chintan
From: Chintan prakash Chintan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 00:37:29 -0400

| | Tech Support Test

Name | Chintan prakash Chintan
E-mail | [email-masked]
Phone Number | (91) 9782177704
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jaipur

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | DOIT | RM | Dec 2019 | 31000
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Get help from an expert to solve the errors
What according to you is difference between Bluetooth and Wifi? | Range of WiFi is more than Bluetooth.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1.making customer trustful
2.deal with empathy
3.When the customer is happy because of service, they are more likely to stay happy with company product.
4.good communication with the customer

What according to you makes you a good candidate for customer service or technical support job?

Good communication skills
Leadership

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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