Subject: Tech Support Candidate - Soyel Ekball
From: Soyel Ekball <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 00:26:30 -0400

| | Tech Support Test

Name | Soyel Ekball
E-mail | [email-masked]
Phone Number | (201309) 8697172670
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Flat no. 1006 , Azad vihar ,Khora Colony , Noida 62A , Noida , UP , 201309

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | Esolutiions IT Pvt Ltd | Associate of Data Analyst | 31st April | 15K
Previous Employer 2 | Na | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | You got an error.
What according to you is difference between Bluetooth and Wifi? | Bluetooth is using to transfer file . But wifi is using to internet . Bluetooth is to use purpose of some documents transfer on their two or more devices. But wifi is using for LAN network like Many computer Connect one wifi device .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In my opinion , firstly we want to know the customer problem , If  would understand the problems so we will easily satisfy through our service.
What according to you makes you a good candidate for customer service or technical support job? | In my opinion , Just undertood the situation & will take decision . Because every customer is most important our service so again I want to say , Understanding the problems & will give the solution .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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