Subject: Tech Support Candidate - Shivangi bhardwaj
From: Shivangi bhardwaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 00:25:06 -0400

| | Tech Support Test

Name | Shivangi bhardwaj
E-mail | [email-masked]
Phone Number | (282006) 9027902581
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | agra

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | fresher | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

check the web adresses for type

make sure your internet connection working properly ,if the internet connection unstable , learn how to fix internet stability issue
contact the website owner

What according to you is difference between Bluetooth and Wifi? | Bluetooth is primarily used to connect device without using cables while wifi provide high speed access to the internet . Bluetooth has no full foelwm while wifi stans fir wireless fidelity . bluetooth consume low power while wifi consume high power . Bluetooth adapter on all device for conectivity while wifi all device it requires wireless adapteron
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | main differnce between good and great customer service is tat in the former you are probably only barely keeping your cutomer satisfy while in thee latter you are not only keeping them satisfied you are also keeping them loyal

What according to you makes you a good candidate for customer service or technical support job?

the ideal candidate prefer to work in group setting in which they have the opportunity to interact woth others but is able to work alone with limited contact of periods. tendency to be friendly with  the suppoet system

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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