Subject: Tech Support Candidate - Mayank Sharma
From: Mayank Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 May 2020 00:10:31 -0400

| | Tech Support Test

Name | Mayank Sharma
E-mail | [email-masked]
Phone Number | (+91) 9971311012
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Greater noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Justdial ltd | Relationship manager | Working | 22000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try to open it in new tab . If it will not open i will try to open in different browser . If same problem again i will clear my caches of browser and try it again.

What according to you is difference between Bluetooth and Wifi?

Bluetooth is use to connect to electronic device .
Wifi is use to connect to a server or high speed internet.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service stand for where customer intraction between company and customer is good and customer is happy with the service like good customer support and minimum time connectivity . Where as great customer service is where customer is fully satisfy with company support .
What according to you makes you a good candidate for customer service or technical support job? | Becouse i m good in communication skill. I have good patience level to listen to the customer and understand the problem .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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