Subject: Tech Support Candidate - Aman Pandey
From: Aman Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 May 2020 06:56:03 -0400

| | Tech Support Test

Name | Aman Pandey
E-mail | [email-masked]
Phone Number | (989) 9521517
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok Nagar New Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Xcelserve Solution Pvt Ltd. | Senior Travel Sales | Still Working | 35000
Previous Employer 1 | Make my trip | Senior customer support executive | Nov 2019 | 30000
Previous Employer 2 | Tech live care | Senior Executive | July 2018 | 27000

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly we will look the net connection
After that we will try to do with different browser.
Then try to clear the caches and cokkes and try again.
If it workes then fine other wise use with different device . Or contact the adminstration .

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | the main difference between providing good customer service and delivering great customer service is that, in the former, you are probably only barely keeping your customers satisfied,while in the latter, you are not only keeping them satisfied – you are also keeping them loyal
What according to you makes you a good candidate for customer service or technical support job? | Specially for the good candidate it is mandatory to help to the customer until he or she is satisfied with the service.Provid3 the best way to help to the customer and try to make healthy relation with customer.

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