Subject: Tech Support Candidate - Badal Paswan
From: Badal Paswan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 May 2020 09:44:34 -0400

| | Tech Support Test

Name | Badal Paswan
E-mail | [email-masked]
Phone Number | (110059) 9599728266
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Uttam nagar west

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Falcon force services pvt. Ltd. | Walmart Associate | 05/01/2020 | 14k
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly, I click start button then choose control panel and click the system and security link.
After that under the action center, click the find and fix problems like. While fixing problem If you see a troubleshooter that seems to address your problem, click it.  If your problem is listed, the troubleshooting wizard can step you through the entire process of fixing the problem.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me, when we work with an organization then we should think about our responsibility. In order to great customer service, understand the customer problems and give them best solutions at the moment of time.
What according to you makes you a good candidate for customer service or technical support job? | I have around 7 months experienced working with US customers,  so I think I am fit for this opportunity.

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