Subject: FW: Tech Support Candidate - Shefali Saxena
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 21 May 2020 10:31:21 +0000

Rejected

From: Shefali Saxena <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 May 2020 at 11:56 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Shefali Saxena

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Shefali Saxena
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (201306) 9917065888
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida extension
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Homefoodi       Senior sales executive  Currently working       22500
Previous Employer 1     Cl gupta exports        Executive       15 sept 160000
Previous Employer 2     Polyplex corporation ltd        Executive       1 march 2018    13000
You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.     1. Check internet connection .
2. Refresh and Reload the page.
3. Check for the pop up message.
4. Clearing  the cache and cookies.
What according to you is difference between Bluetooth and Wifi? 1. Wifi is used for internet access where as Bluetooth is used wireless connection of
devices..
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   1. As a good customer service ,customers gets satisfied but as a great customer service gets delighted..
What according to you makes you a good candidate for customer service or technical support job? 1.As far as customer service is concerned I have been service industry since my professional career begin.. Working for hcl and homefoodi gaves me out and out envovlement with customer dealing and providing best of the services.
And secondly for technical support, I am a btech IT,  which gives me a upper hand for technical support system!