Subject: Fwd: Tech Support Candidate - Tijo Thomas Tijo
From: Saurabh Dadu <[email-masked]>
To: Harpreet Livesalesman <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Thu, 21 May 2020 10:26:45 +0000

Execellent

LS 50
Exp 35
Offer 35
Regards,

Saurabh Dadu
LiveSalesman

Begin forwarded message:

From: Tijo Thomas Tijo <[email-masked]>
Date: May 20, 2020 at 10:07:54 PM GMT+5:30
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Subject: Tech Support Candidate - Tijo Thomas Tijo
Reply-To: [email-masked]

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Tijo Thomas Tijo
E-mail  [email-masked]
Phone Number    (91) 9999745674
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Rajender Nagar , Ghaziabad
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        I Q Infotech    SME     3 Apr 2020      Above 600000 CTC
Previous Employer 1     Fareportal      Sr. Travel Consultant
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all i will read the message error on the screen and check the connection and then clear the cookies and caches of the browser and try to reload it. And then check network settings , IP address if it still doesn't work then change the browser and try to reload it again.
What according to you is difference between Bluetooth and Wifi? Bluetooth is essentially used to connect short-range devices for sharing data wireless while Wifi provides high-speed internet access wireless.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   GOOD CUSTOMER SERVICE is just doing your job and meeting your customers expectations while GREAT CUSTOMER SERVICE is loving your job and exceeding your customers expectations.
What according to you makes you a good candidate for customer service or technical support job? I have a vast , smart knowledge of customer service and over 6+ years of  experience .
On a scale of 1 - 5 please rate your fluency in spoken English  4