Subject: FW: Tech Support Candidate - Saksham Rana
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 21 May 2020 10:25:24 +0000

Rejected

From: Saksham Rana <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 May 2020 at 12:00 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Saksham Rana

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Saksham Rana
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (201301) 9910806753
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      C-1/17 Sector 55
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na
Previous Employer 1     Na
Previous Employer 2     Na
You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.     First check your if your browser or the search engine is working properly. Then try to clear caches and cookies from the browser and try to reload it then . then try to use ping checker it will check if there is any problem in  the IP address.
What according to you is difference between Bluetooth and Wifi? The main difference is wifi is a wireless media that connects the object to the internet and Bluetooth is basically use to share the data between two devices
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   In good customer service you only handles your customers to keep them satisfied with your company.  But in great customer service you are loyal to them and they trust you upon that.
In good customer service you tries to give them solution by searching or asking someone. But in great customer service you stays open and Frank with the customer and tell them what would you do if you have that problem
What according to you makes you a good candidate for customer service or technical support job? I can deal the customers in a friendly and a Frank way because they also want someone to help them in an open way. I have a good computer knowledge not that good but know all the basic things about the computer and also I have a good typing speed . We shouldn't treat customers as God only but as a friend and as a well wisher. So please consider me for this job