Subject: Fwd: Tech Support Candidate - Krishna Parth
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 21 May 2020 03:25:22 -0700 (MST)

Hi Ma'am, 

He is a B.tech fresher. 
Spoken was ok, but less energetic. 
I don't think he will be ok for this project. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 20 May, 2020, at 12:04, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Krishna Parth 
E-mail 	[email-masked] 
Phone Number 	(+91) 7042113226 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
Where do you currently live (area) 	C -Block, Rajat Vihar, Sec-56 Noida 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	N/A 			
Previous Employer 1 	N/A 			
Previous Employer 2 	N/A 			
You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First i will check my internet Connection .Is it working properly or not? 
I will try to open the website again. 
If i am facing the problem, i will check that whether any setting of mine is blocking the website. 
If i still face the problem 
I will use google to resolve the issue. 

What according to you is difference between Bluetooth and Wifi? 	Bluetooth is for Short range Connectivity, provides less Security & Slow as compared to Wifi. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good Customer service : when you are able to provide the customer what he/she desires. 
It becomes great when he gets satisfied in every aspect of service delivery i.e. Engagement, Communication, Speedy Service delivery & future suggestions regarding the product. 
What according to you makes you a good candidate for customer service or technical support job? 	Being an engineering graduate, i have got the required skills, Communication ability. I do my work with utmost concentration & try to accomplish it ASAP with 100% efficiency.