Subject: FW: Tech Support Candidate - Pallavi Chopra
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 21 May 2020 08:04:37 +0000

Reject

From: Pallavi Chopra <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 May 2020 at 10:51 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Pallavi Chopra

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Pallavi Chopra
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8826607353
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Uttam nagar
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Travelohub      Sr executive    20thmar 49.5k
Previous Employer 1     Air globe solution      Sr executive    17 feb2018      45k
Previous Employer 2     Fareportal      Executive       28 feb2015      32k
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I will check the internet connection and try to identify the reason of error and accordingly I will fix the error or I will open the website on different browser.
What according to you is difference between Bluetooth and Wifi? The main difference between Bluetooth and wifi is that  we share data by using Bluetooth to each other and wifi gives the internet connection to the devices.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   According to me good customer service is wherein we provide nformation to the customer and he is quite satisfied and great customer service is where customer is satisfied and he will come back to us again.
What according to you makes you a good candidate for customer service or technical support job? I find myself a good candidate for customer service because I have experience where I have dealt with different types of customer whether they are irate or not satisfied.
And I have enough patience to deal with them and provide the great customer service.
On a scale of 1 - 5 please rate your fluency in spoken English  5