Subject: Tech Support Candidate - Rajesh Choudhary
From: Rajesh Choudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 May 2020 03:47:20 -0400

| | Tech Support Test

Name | Rajesh Choudhary
E-mail | [email-masked]
Phone Number | (110032) 7020696653
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Shahadra Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | STARiGLOBAL Technologies Pvt. LTD. | Networking | 28 Feb 2020 | 17000
Previous Employer 1 | Municipal Council Yavatmal | Tech support | 31 July 2018 | 15000
Previous Employer 2 | Grampanchyat Lohara | Office Assistant | 22 Jan 2016 | 7000

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If websites can be accessed without issue in an alternative browser, try clear out cache and cookies stored by browser from the Settings page. Switch off the "Predict network actions to improve page load performance" option under the Privacy heading may also fix the problem.

What according to you is difference between Bluetooth and Wifi?

Bluetooth and wifi are both of same that provide wireless communication. But there are some main difference :

Bluetooth - Bluetooth is a wireless technology that is used to exchange data in short range, usually between two personal devices. And it's communicate when Bluetooth device is enabled.

Wifi - Wifi has some similar application like Bluetooth, such as setting up a network and transferring files between two devices. It's wireless network connect devices to internet or Ethernet network such as LAN (Local Area Network). And it's range and speed is larger than Bluetooth.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer - A prospect is on the phone and ask you a question and you don't know the answer. You put them on hold to find them answer and then come back to them it.

Great Customer - you explain you don't know the answer but will get them the answer.

What according to you makes you a good candidate for customer service or technical support job? | According me I have much Patience, able to  stress managing and flexible to work. That's why I'm good candidate for customer service or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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