Subject: Fw: Tech Support Candidate - Saurabh Tiwari
From: Saurabh Dadu <[email-masked]>
To: Deeksha Dadu <[email-masked]>, HR Livesalesman <[email-masked]>
Date: Wed, 20 May 2020 13:59:06 +0000

Reject - full copy paste

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Saurabh Tiwari <[email-masked]>
Sent: 20 May 2020 12:06 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>
Subject: Tech Support Candidate - Saurabh Tiwari

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Saurabh Tiwari
E-mail  [email-masked]
Phone Number    (91) 8887942775
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      sector 44, Noida
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        TELEPERFORMANCE Digital officer 16/05/2020      13,266
Previous Employer 1     Aaradhya Enterprises    Customer Care Executive 17/12/2019      12,000
Previous Employer 2     NA      NA
You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.     If you see the message "ERR_NAME_NOT_RESOLVED" or "ERR_CONNECTION_REFUSED" in your browser window, try these steps:

Check the web address (URL) in the address bar to make sure you're going to the right webpage.

If you can't see the webpage on any computer, check if you're connected to the Internet. If you are, the webpage might be down

Cookies are files created by websites you've visited to store browsing information, such as your profile or preferences for the website. Sometimes, a broken cookie file can cause errors.
What according to you is difference between Bluetooth and Wifi? Bluetooth is essentially used to connect short-range devices for sharing data while Wifi provides high-speed internet access.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   The common perception may be that good customer service provides nothing more than just basic support and that great customer service keeps your customers coming for more delighting them with exceptional experiences.
What according to you makes you a good candidate for customer service or technical support job? The positive attitude towards customer and willingness to help someone by providing the correct resolution or information. Maintaining professional relationship with the customer. And i also have 1 year experience as customer Care Executive and i can provide great customer service.