Subject: FW: Tech Support Candidate - Vishal Tomar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 20 May 2020 13:45:01 +0000

Reject

From: Vishal Tomar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 May 2020 at 12:11 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Vishal Tomar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Vishal Tomar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (245101) 8958639458
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Gr. Noida West Sec 01
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Treebo hotels   Intern  30 april        16000
Previous Employer 2
You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.     Firstly Restart my device .
Make sure the internet connection works
Make sure search result load properly
Check if the website is down for everybody or just for me.
Check if connection has timed out
The connection was interrupted
What according to you is difference between Bluetooth and Wifi? WiFi support large amount of users.Bluetooth is have limited user support.
Bluetooth require low bandwidth.wifi require high bandwidth.
Radio signal range of Bluetooth is ten meter and WiFi signal range is hundred metres.
Bluetooth security is less flexible in comparison of WiFi.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Great customer service respond to that customer within minutes. Or asap
Good customer service respond within 24 hours.
Good customer service put that customer on hold to find the answer of the customer question and then come back or them.
Great customer service get the answer and call back within minutes with answer.
What according to you makes you a good candidate for customer service or technical support job? According to me I have some key skill which is required for this position

Patient to listen customer
Effective communication skills
Flexible with the time environment
Detail knowledge about products or service.