Subject: Tech Support Candidate - RAJKUMARI PAL
From: RAJKUMARI PAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 09:16:56 -0400

| | Tech Support Test

Name | RAJKUMARI PAL
E-mail | [email-masked]
Phone Number | (201301) 7530908232
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Khora colony Ghaziabad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Techstaar technology | Biomedical engineer | Continue | 13,000
Previous Employer 1 | N/A | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Lh

What according to you is difference between Bluetooth and Wifi?

Bluetooth is a communication device one device to other device.its using  Shar for short distance ranging data.

WiFi provide high speed internet access and it&#039;s provide high bandwidth.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

The good customer service is a prospect ask you question you don&#039;t know the answer to. You discuss with our senior and find the answer then give the answer.
Great customer service is you explain don&#039;t know the answer but will get them the answer.

What according to you makes you a good candidate for customer service or technical support job?

I have experience nine months in technical field. but not customer service.

On a scale of 1 - 5 please rate your fluency in spoken English | 2

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