Subject: FW: Tech Support Candidate - Sayed Ahmad
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 20 May 2020 11:36:51 +0000

Reject

From: Sayed Ahmad <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 May 2020 at 12:42 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Sayed Ahmad

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Sayed Ahmad
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7827712014
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Gaur City 2 Noida Extension
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Tech Mahindra LTD       TL OPS  2/2/2020        27800
Previous Employer 1     Cogent Eservice         TL OPS  14-08-2017      25000
Previous Employer 2     Snapdeal. Com   Sr. Ext Escalation Desk 5-05-2016       38000
You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.     Step 1- Remove Broswer History
Step 2- Change Broswer
Step 3 - Remove Temp File of the system and
Step -4  use Internet Explorer to open the particular website
What according to you is difference between Bluetooth and Wifi? Bluetooth - It's work via infrared without Internet connectivity.

WIFI- WIFI worked on Internet connectivity only  to use multiple devices at a same time
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good - Only help customer to related to the customer query and complaint and provide services as per the company policy

Great - Great  customer service means feel customer happy every great customer experience customer recommend others to get the service
What according to you makes you a good candidate for customer service or technical support job? Both the job as similer as taking care of customer query and complaint.
Tech support provide the technical assistance realated to the technical issues on any device like
Laptop, desktop, Internet troubleshooting.