Subject: FW: Tech Support Candidate - Puja kumari
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 20 May 2020 10:41:08 +0000

Reject

From: Puja kumari <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 May 2020 at 3:13 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Puja kumari

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Puja kumari
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (201301) 9870891962
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Noida sec 61
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        I place consultancy     HR      9 may   15000
Previous Employer 1     Onextel media private limited   System Engineer 16jan   15000
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will follow some basic steps which is given below.
1 I will check my internet connection
2.I will clear My cookies data
3.I will refresh this website again
4 for a certain time I will keep sit-down my laptop.
What according to you is difference between Bluetooth and Wifi? Bluetooth is wireless device where we can share our video,audio file with in sec but there is drawback of bluetooth It is space limited,let suppose if mobile A wants share something with mobile B ,firstly Both devices should come near about.

Whereas wifi is wireless network,Wifi provide internet connection for our devices like mobile,Desktop,laptop etc.
There is no space Barrie for wifi we can easily connect our device with in sec.its work very fast.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   According to me ,
1Good service means where customer problem resolve ,otherwise great customer service means customer problem resolve with in very less amount of time.

2Good service refers to Customer satisfaction.
Whereas great customer service means you personally understand what your customer need and how to make happy your customer.
What according to you makes you a good candidate for customer service or technical support job? As I am MCA graduate ,I have sufficient knowledge as a technical support ,I worked more than 2 moths as a tech support.
I did internship in market research company,I worked for AMS region .
My communication skill Is good.
On a scale of 1 - 5 please rate your fluency in spoken English  3