Subject: Re: Tech Support Candidate - Akash Verma
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 20 May 2020 09:55:51 +0000

Reject

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 May 2020 at 2:08 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Akash Verma

Hi Ma'am,

This candidate staying in East of Kailash, but he can travel office.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 20 May, 2020, at 12:12, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Akash Verma
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (110065) 7982611961
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      East of kailash , DELHI
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        HP SALES        AUDITOR         23-03-2020      27k
Previous Employer 1     Wipro   Processor       2-08-2019       15k
Previous Employer 2     NA
You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.     1. Check if problem exists or not.
2. Check the causes behind it.
3. Try to correct the problem.
4. Verify if its corrected or not.
What according to you is difference between Bluetooth and Wifi? Bluetooth is a wireless technology to connect devices in a near range.
Wifi allows devices to connect to the internet and it is open to various devices at the same time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good Customer Service often means satisfying the customer and helping them.
But Great Customer service makes up for being loyal as well as satisfying to the customer. Also, Great Customer service helps to keep the customers happy and intact.
What according to you makes you a good candidate for customer service or technical support job? My experience and knowledge of handling the queries of business chains would help. Apart from being a good communicator, I am also a quick learner which would help in a customer service. Being loyal to company policies is the biggest plus for me.