Subject: FW: Tech Support Candidate - Anjali Rai
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 20 May 2020 09:54:45 +0000

Reject

From: Anjali Rai <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 May 2020 at 2:32 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Anjali Rai

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Anjali Rai
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (201308) 6388687761
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Greater noida
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Ienergiser it private limited   Customer service executive      15 December 2019        11,134
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The website has migrated to a new address.
You are having issues with your network connection.
What according to you is difference between Bluetooth and Wifi? The main difference is that Bluetooth is primarily used to connect devices without using cables while With Fi provides high speed access to the internet.Bluetooth is a wireless technology standard that is used to exchange data over short distances while With Fi is better suited for operating full scale network
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   The good customer service is that you are probably only barely keeping your customers satisfied.
In other hand great customer service is that in which you are not only keeping them satisfied- you are also keeping them loyal.
What according to you makes you a good candidate for customer service or technical support job? Stress management.
Patience.
Enthusiasm.
Customer Empathy.
Flexibility.
On a scale of 1 - 5 please rate your fluency in spoken English  3