Subject: Fwd: Tech Support Candidate - Akash Verma
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 20 May 2020 01:38:26 -0700 (MST)

Hi Ma'am, 

This candidate staying in East of Kailash, but he can travel office. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 20 May, 2020, at 12:12, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Akash Verma 
E-mail 	[email-masked] 
Phone Number 	(110065) 7982611961 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
Where do you currently live (area) 	East of kailash , DELHI 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	HP SALES 	AUDITOR 	23-03-2020 	27k 
Previous Employer 1 	Wipro 	Processor 	2-08-2019 	15k 
Previous Employer 2 	NA 			
You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Check if problem exists or not. 
2. Check the causes behind it. 
3. Try to correct the problem. 
4. Verify if its corrected or not. 

What according to you is difference between Bluetooth and Wifi? 	Bluetooth is a wireless technology to connect devices in a near range. 
Wifi allows devices to connect to the internet and it is open to various devices at the same time. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	Good Customer Service often means satisfying the customer and helping them. 
But Great Customer service makes up for being loyal as well as satisfying to the customer. Also, Great Customer service helps to keep the customers happy and intact. 
What according to you makes you a good candidate for customer service or technical support job? 	My experience and knowledge of handling the queries of business chains would help. Apart from being a good communicator, I am also a quick learner which would help in a customer service. Being loyal to company policies is the biggest plus for me.