Subject: Tech Support Candidate - Govinda Kumar
From: Govinda Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 04:02:15 -0400

| | Tech Support Test

Name | Govinda Kumar
E-mail | [email-masked]
Phone Number | (91) 9717422133
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Honeywell India | Customer experience | 15-Feb-2020 | 40k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. |
What according to you is difference between Bluetooth and Wifi? | Bluetooth works to share data files and wifi works to share internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Being a good customer service is, offer your self to assist the costumer what he/she needs. and being an excellent customer service is not only focus on what customer need,1st make customer feel comfortable with you.and you will follow offer also for another item and don't allow the customer living in the store empty.
What according to you makes you a good candidate for customer service or technical support job? | It's make other candidate to collect the information about what it is  for example : what is company about  and the address of the company ,how many branches are there .they need informative from customer service .because that is why customer services are there in each every company .to help others
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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