Subject: FW: Tech Support Candidate - Rajendra Singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 20 May 2020 07:41:47 +0000

Rejected

From: Rajendra Singh <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 20 May 2020 at 1:02 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Rajendra Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Rajendra Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (9599582011) 9599582011
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Greater Noida
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Radit Energy    IT support      15 November     15000
Previous Employer 1     HCl     IT support      April 2017      10000
Previous Employer 2
You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.     First, let&#039;s figure out where the problem is

With a little detective work, we can narrow down the cause of the problem.

Open a new tab and check to see if you can load another website like google.com

If you can open another site, skip down to The problem only happens with certain websites.

If you can&#039;t open another site, continue on to the next step.

Launch another browser, like Internet Explorer, and try to open the site you were having problems with.

If the site works in another browser, see The problem only happens in Firefox.

If the site doesn&#039;t work in another browser, check out The problem happens in all web browsers.

.Proxy settings check properly working or not.
What according to you is difference between Bluetooth and Wifi? The most difference between Bluetooth and Wifi is that, Bluetooth is actually accustomed connect short-range devices for sharing information whereas Wifi is used for providing high-speed web access or internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good Customer Service – Your customer emails from your website. You respond within 24 hours.
Great Customer Service – You respond to that customer within minutes. (And watch out, this is fast becoming the standard of simply “good” service.)
What according to you makes you a good candidate for customer service or technical support job? The candidate has a passion for technical support
The candidate comes off as honest and sincere
The candidate understands the bigger purpose of technical support
On a scale of 1 - 5 please rate your fluency in spoken English  3