Subject: Tech Support Candidate - NITIN MISHRA NITIN
From: NITIN MISHRA NITIN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 07:32:48 +0000

| | Tech Support Test

Name | NITIN MISHRA NITIN
E-mail | [email-masked]
Phone Number | (0562) 7505357551
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | AGRA

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1-First of all i will check the internet connection.It will there or not
2-Sometime it is the network driver problem so i have to check it.
3-Third and last is hardware problem.

What according to you is difference between Bluetooth and Wifi?

1-Bluetooth is a wireless technology standard used for exchanging data between fixed and mobile devices over short distances.
2-Wi-Fi is the name of a wireless networking technology that uses radio waves to provide wireless high-speed Internet and network connections.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1-Good customer service that is dependable and consistent will ensure that you retain your customers and build long-term relationships with them.
2-A great customer service experience is when you provide the “extra mile” for the customer

What according to you makes you a good candidate for customer service or technical support job? | The person who can easily solve the customer problem is the good candidate for customer service or technical support job.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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