Subject: Tech Support Candidate - Abhishek Kumar Abhishek
From: Abhishek Kumar Abhishek <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 07:22:20 +0000

| | Tech Support Test

Name | Abhishek Kumar Abhishek
E-mail | [email-masked]
Phone Number | (91) 8287854030
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 62

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Not working | | |
Previous Employer 1 | Eteam Info services | Recruiter | 20 September 2019 | 17000
Previous Employer 2 | Magna Infotech | Recruiter | 4 December 2019 | 23000

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If we are getting a error or having trouble getting a website to load then we can solve it in below number of ways.
1-Open a new tab and check to see if you can load another websites or not.
2-If it get open up then its fine there might be any connection issue and now it is solved.
3-If it does not open up then try clearing cookies and cache and then reload the website.
4-The problem also comes when we have installed some extensions in our browser and that extensions stop website to load.So we can go to the setting option and disable the extension of the browser that is stopping the website to load.

What according to you is difference between Bluetooth and Wifi? | The difference between bluetooth and wifi is that bluetooth is primarily used to connect devices without using cables,while wifi provides high-speed access to the internet.Bluetooth is a wireless technology standard that is used to exchange data over short distances less than 30 feet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The main difference between good customer service and great customer service is that in a good customer service youare only keeping your customer satisfied but in the great customer service you greer and treat them in a good way and you are also keeping them loyal.

What according to you makes you a good candidate for customer service or technical support job?

According to me what makes me a good cadidate for customer service profile or technical support job is that I am a very discipline and punctual person and I think make makes me a good candidate is the customer always like that he get the solution of his problem on time and its totally depends how punctual and disciplined you are.
The most important thing which makes aggod candidate for this job is I like interacting with people and solving there problem so this bring me out of the mob for this particular profile.

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