Subject: Tech Support Candidate - Anmol Tuli
From: Anmol Tuli <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:44:25 -0400

| | Tech Support Test

Name | Anmol Tuli
E-mail | [email-masked]
Phone Number | (+91) 9654992524
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | East Delhi Krishna nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Atlantic Water World | Sale's Executive & Customer Handling | 30th April 2020 | 18000
Previous Employer 1 | Bharti Airtel | Sales Executive | 31st March 2019 | 15000
Previous Employer 2 | Baron Chemicals | Computer Assistant | 31th July 2015 | 10000

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

first I Will Try Another Device or Website then Scan for Viruses or Check Interest Package , Decode the Blinking Lights, Then I will check Who Else Is
not Using the Internet or update Firmware ,Upgrade to a Faster Router

What according to you is difference between Bluetooth and Wifi? | The main difference is that Bluetooth is primarily used to connect devices without using cables, while Wi-Fi provides high-speed access to the internet. ... Bluetooth, therefore, acts much like a cord between the two devices by creating a secure, wireless personal area network in which these devices can communicate.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is resolve  customer problem
& Great customer service is resolve customer problem in low Time period at any cost and provide Best service to our customers

What according to you makes you a good candidate for customer service or technical support job? | my work is my 1st priority & solve customer problem in low Time period , and provide Best  services

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