Subject: Tech Support Candidate - PRAVEEN KUMAR PRAVEEN
From: PRAVEEN KUMAR PRAVEEN <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 06:43:20 +0000

| | Tech Support Test

Name | PRAVEEN KUMAR PRAVEEN
E-mail | [email-masked]
Phone Number | (011) 8470055974
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sarojini nagar south delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N.a | | |
Previous Employer 1 | N.a | | |
Previous Employer 2 | N.a | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | In this situation , firstly I will check what URL I entered. If it is correct than I will login same url with another network or I will login Url with another computer. There is another option also like I will delete my recent history cooking which I entered. If it is not fixed than I will change my profile settings.
What according to you is difference between Bluetooth and Wifi? | Bluetooth is the tool to share files and wifi is the network for data and calling use.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is related with the act of customer service executive , in which executive provide accurate solution of demanded service and great customer service is related with not only solution which is demanded but also give some extra solution which can help to customer to prevent them in trouble.
What according to you makes you a good candidate for customer service or technical support job? | For this I can say that, I am not the  perfect in the field of customer service but I am ready become. For this I am ready to learn new things with my current knowledge and with your support. I  am ready to take  new challenges for both the growth of company and me.

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