Subject: Tech Support Candidate - Komal Agarwal
From: Komal Agarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 06:41:19 +0000

| | Tech Support Test

Name | Komal Agarwal
E-mail | [email-masked]
Phone Number | (+91) 9650830464
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rajouri garden, New Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Cadd Centre | Operations coordinator | 20th march2020 | 20k
Previous Employer 1 | ADFC Bank | Phone Banker | 26th may 2018 | 15k
Previous Employer 2 | | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | i will again type the correct English and press enter & try to check the problem
What according to you is difference between Bluetooth and Wifi? | Wifi is for connecting the internet to n number of devices. Bluetooth is to answer the calls without using phone in hand.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is to sale our products to all our current customers & great customer services is to sell the products as well as make the business relationship with the customer.
What according to you makes you a good candidate for customer service or technical support job? | I am very dedicated to my job, hard working and believe in productivity.

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