Subject: Tech Support Candidate - Prakhar Bajpai
From: Prakhar Bajpai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:28:09 -0400

| | Tech Support Test

Name | Prakhar Bajpai
E-mail | [email-masked]
Phone Number | (226005) 8858663346
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Sorry

What according to you is difference between Bluetooth and Wifi?

The main difference between bluetooth and wifi is that bluetooth is used to connect devices widout using cables while wifi provides high speed access to internet.
Bluetooth is a wireless technology standard that is used to exchange data over short distances less than 30 feet usually between personal mobile devices

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal

What according to you makes you a good candidate for customer service or technical support job?

Good communication skills
Nd I can make customer happy anyhow
I know how to deal wid different customer as I worked in airtel cce for an year

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