Subject: Tech Support Candidate - Ayush kumar gupta Ayush
From: Ayush kumar gupta Ayush <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:27:34 -0400

| | Tech Support Test

Name | Ayush kumar gupta Ayush
E-mail | [email-masked]
Phone Number | (110087) 8340469792
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Udyog Nagar metro station near Jwala Puri A block

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | | |
Previous Employer 1 | Fresher | | |
Previous Employer 2 | Fresher | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Open a new tab and check to see if you can load another website like google.com or mozilla.org.
If you can open another site, skip down to The problem only happens with certain websites.
If you can't open another site, continue on to the next step.
Launch another browser, like Internet Explorer, and try to open the site you were having problems with.
If the site works in another browser, see The problem only happens in Firefox.
If the site doesn't work in another browser, check out The problem happens in all web browsers.

What according to you is difference between Bluetooth and Wifi?

according to process both are same but bluetooth connect point to point , and share the data packet like , song document short movie video etc .
And Wi-Fi connect to one to multiple , and connect the only for internet ,in  another people .

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied.
What according to you makes you a good candidate for customer service or technical support job? | The main responsibilities the customer problem solve this quickly , And whenever talking to customer in politely ask the problem . And best way to solve this problem in customer query.

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