Subject: Tech Support Candidate - Tushar Gupta
From: Tushar Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:26:45 -0400

| | Tech Support Test

Name | Tushar Gupta
E-mail | [email-masked]
Phone Number | (91) 8076300807
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Anand Vihar , New Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Sandmartin pvt LTD | Process Associate | 28 January 2020 | 13,500
Previous Employer 2 | | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I do a check on my internet connection.  Maybe There is a reason the current browser doesn't support that website so I try to browse the same website on another browser. Check if the website is down for everyone or just me. If this also not worked then I try to restart my device.
What according to you is difference between Bluetooth and Wifi? | The main difference between is that bluetooth is primarily used to connect devices without using cable's, while Wi-Fi provide high speed access to the internet. Also Wi-Fi is faster than bluetooth.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The main difference between good and great customer service is that in the former, you're probably only barely keeping your customer's satisfied while in the latter you are not only keeping them satisfied, you're also keeping them loyal.
What according to you makes you a good candidate for customer service or technical support job? | I think I've good communication skills which is highly necessary in this field. The other point is the dedication to the work which plays an important role. Also the willingness to resolve the problem of the other people is a priority which makes me perfect for the particular position.

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