Subject: Tech Support Candidate - Sumit Kumari
From: Sumit Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:23:13 -0400

| | Tech Support Test

Name | Sumit Kumari
E-mail | [email-masked]
Phone Number | (+91) 9315530492
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Delhi Ashoknagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I think this error can be anything like internet connection failed,server error.sometimes website does not work because of wrong domain or expired domain.
What according to you is difference between Bluetooth and Wifi? | Bluetooth is a device which can connect with system to user.wii Fii is broad brand connection this provides connection to give proper internet connection.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Fulfill the customers needs.
and good service is like satisfactory work .but great customer service means that they convinced for the work with full devotion.and flexible with customers .

What according to you makes you a good candidate for customer service or technical support job? | good candidate's can have quality to resolve the customers problem.technical support job like solve the problem technically .proper connection with customers work accordingly.

| |