Subject: Tech Support Candidate - INDER SINGH
From: INDER SINGH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 06:22:47 +0000

| | Tech Support Test

Name | INDER SINGH
E-mail | [email-masked]
Phone Number | (+91) 7905832515
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Grabloyalty | Product Consultant | january | 22000+ Incentives
Previous Employer 2 | | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | You can clear the cookies and cached data stored by your web browser. If it still doesn't work, try uninstalling the web browser. Check the internet. Sometimes the issue isn't your website, but your internet connection.

What according to you is difference between Bluetooth and Wifi?

Bluetooth and Wi-Fi are both methods that provide wireless communication.It acts much like a cord between the two devices by creating a secure, wireless personal area network in which these devices can communicate.

It is also a wireless standard, but rather than being designed to communicate between devices, it serves to wirelessly connect devices to the internet or Ethernet networks

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | good customer service and great customer service is that, in the former you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied you are also keeping them loyal
What according to you makes you a good candidate for customer service or technical support job? | A candidate must possess Excellent communication skills, Problem Solving ability,Flexibility & Tech-Savviness.

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