Subject: Tech Support Candidate - Shravan Raj
From: Shravan Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:17:56 -0400

| | Tech Support Test

Name | Shravan Raj
E-mail | [email-masked]
Phone Number | (+91) 7870138310
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | A-96, Near A.k collection, New Ashok Nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will delete the cache and cookies of the browser, then will move to the settings of the browser to change the preference if needed.
What according to you is difference between Bluetooth and Wifi? | Bluetooth is an offline mode used to transfer files and it has a low range frequency whereas WiFi is also used for transferring files but also it is mode made to connect you to internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A Service where the person gets the solution of his issue but in a limited manner ,things being told or explained to him is accurate just for the issue is Good Customer service but when he is being explained about the root of cause of the issue and almost everything related to it then it's a great customer service.
What according to you makes you a good candidate for customer service or technical support job? | I am from a Btech Background , it's my first thing and I am curious person by myself so I will be learning more and more to enhance my profile in a better way in every single day.

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