Subject: Tech Support Candidate - Shashank Singh
From: Shashank Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 May 2020 02:14:56 -0400

| | Tech Support Test

Name | Shashank Singh
E-mail | [email-masked]
Phone Number | (+91) 7800012479
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Right Now I m in my hometown prayagraj but I have a resident in Delhi

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | LRS Public school | Account executive | 20 March | 15000
Previous Employer 2 | | | |

You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will close the app and again try to open the website
What according to you is difference between Bluetooth and Wifi? | Bluetooth can be connected from a single phone to a single phone but Wi-Fi can be used by a large number of people
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means when you get a supportive answer from the cce and great customer service means when you get a computer solutions of your problem
What according to you makes you a good candidate for customer service or technical support job? | I am very polite and my memory is also good to remember the name and problem of the customer

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