Subject: Re: LSM Joining Case Test - Chirag Trikha
From: Chirag Trikha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 May 2020 08:02:59 +0000

| | LSM Joining Case Test

Name | Chirag Trikha
E-mail | [email-masked]
Phone Number | (+91) 9686566069
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 1 was precise, empathetic and sounded genuine in resolving customers query.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Empathy, active listening, confident response and one should genuinely try to help the customer

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