Subject: LSM Joining Case Test - Aryan Mishra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 15 May 2020 03:02:00 -0700 (MST)

Hi Ma'am, 

This candidate is in Greater Noida, His last salary was 45k but he is ready to negotiate. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	Aryan Mishra 
E-mail 	[email-masked] 
Phone Number 	(91) 9315067465 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	This blurb 4 is the finest among other blurbs but we need to add the answer in this to customer's question as to when will he recieve the tickets by saying that usually the event organizers generates the eticket and send physical vopy of the same when the date of the event is very close or often in the same week so you can expect the delivery within the week of the event anytime but you can rest assured for guranteed delivery on time and at exact place as per your choice. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	There is a huge difference between these two and it is measured usually after the call. 
A good customer service may answer all the queries of the customer in a formal way and no extra information is shared but the great service will always result in a satisfied customer which involves answers to queries, excellent tone, extra information sharing i.e an extra mile and ensuring the trust on brand and you as an individual. 	

	
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