Subject: LSM Joining Case Test - Ankush Rawat
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 15 May 2020 03:00:33 -0700 (MST)

Hi Ma'am, 

This candidate is for tech support and staying in Noida. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	Ankush Rawat 
E-mail 	[email-masked] 
Phone Number 	(91) 8830335074 
Which blurb would you select? 	Blurb 4 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I will select blurb 4 because in this we are giving multiple options to our customer to get his tickets on time whether it is through application from where he can change the address or anyone else can receive the delivery on his behalf from the hotel where he will be staying during the event.If i would amend the blurb then i must have provided the option of e-tickets from which the person can show the bar-code on his mobile and he can get the tickets directly on the event location. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	In my opinion the main difference is in good customer service we are barely keeping our customer happy and satisfied while in great customer service we are keeping them satisfied in every terms and keeping them loyal as well. 	

	
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