Subject: LSM Joining Case Test - Shashank Rawat
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 14 May 2020 04:27:26 -0700 (MST)

This candidate is also in Noida. Also he is b.tech fresher. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	Shashank Rawat 
E-mail 	[email-masked] 
Phone Number 	(91) 08218387238 
Which blurb would you select? 	Blurb 3 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	i have selected Blurb 3 as it is very short and concise. 
The only thing i have to add is to confirm the delivery address and assure him that he will be having his tickets before the event and enjoy as much as he can. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	The main difference between good customer service and great customer service is that in good customer service you are definetly providing great service to customer but in great customer service you are providing service as well as you are loyal to your customers. 
Loyal means you are genuinely taking care of your customer. 	

	
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