Subject: Re: LSM Joining Case Test - Priyanka Poonia
From: Priyanka Poonia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 May 2020 04:13:34 -0400

| | LSM Joining Case Test

Name | Priyanka Poonia
E-mail | [email-masked]
Phone Number | (+91) 9634128353
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 2 is appropriate as per me because here customer will get to know about instant download e tickets & moreover he / she is ask to add travel address as well & departure date so that tickets can be shipped to the right place.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Great customer service is when you provide extra mile for the customers whereas good customer service is just meeting customer expectations. If we are providing Great customer service then it's not hard to achieve both i.e.Customer satisfaction & customer retention

| |

You can edit this submission and view all your submissions easily.