Subject: Re: LSM Joining Case Test - Sagar Chhabra
From: Sagar Chhabra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 May 2020 08:29:37 -0400

| | LSM Joining Case Test

Name | Sagar Chhabra
E-mail | [email-masked]
Phone Number | (0) 9717244137
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | In this blurb all the information is provided appopriately & the address is confirmed. Assurance is given to the customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means resolving the customer's issue. Great customer service means empathising with customer, providing assurance & resolution to the customer in the minimum possible time to provide a great customer experience.

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