Subject: Re: LSM Joining Case Test - Rita Gomes
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 6 May 2020 01:06:32 -0700 (MST)

Hi Ma'am, 

Have you interviewed this girl? 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 4 May, 2020, at 19:21, Deeksha Dadu <[email-masked]> wrote: 

Will interview 

From: Rita Gomes < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 4 May 2020 at 7:10 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: LSM Joining Case Test - Rita Gomes 

	
	
			LSM Joining Case Test 
		
	Name 	Rita Gomes 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8376821573 
	Which blurb would you select? 	Blurb 1 
	Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	I would go ahead and reply with the 1st blurb as a response to the customer’s query since it includes all the necessary information to be provided in the exact sequence. Morever, there is an assurance provided to the customer that there is a team solely handling this. Also taking the confirmation of the delivery address from the customer assures him of the professionalism of the agent. 
	What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	According to me, great customer service is one type which helps in getting relationship buyers or the customers for a longer period of time by gaining his/her trust whereas good customer service might only be restricted to a one time sale. 	

	
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