Subject: Re: LSM Joining Case Test - VIKAS SAMKARIA
From: VIKAS SAMKARIA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 5 May 2020 06:00:19 -0400

| | LSM Joining Case Test

Name | VIKAS SAMKARIA
E-mail | [email-masked]
Phone Number | (91) 9818430536
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have chosen second option as she is traveling at the time of tickets delivery. She might not available at workplace or home to receive her tickets so the best way to receive is through online.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A person who gives a great services always go extra miles to delight the customers and grabs his/her attention towards the company values/ethics.
Great customer service people can create a goodwill of the company and maxmize profits, In contrary good customer service limited to only profits and is a predecessor to great service.

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