Subject: FW: LSM Joining Case Test - Mani Mukesh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 4 May 2020 12:21:09 +0000

Reject

From: Mani Mukesh <[email-masked]<mailto:[email-masked]>>
Date: Monday, 4 May 2020 at 2:31 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Mani Mukesh

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Mani Mukesh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (11) 8610363310
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I would select this Blurb Because , since The customer had some problem our first Job as customer care  executive is to calm Him gently and ensure that the is in a bond with us .And Executive is Also Ensuring One more whether the details Given by customer were correct or not.In this Blurb he can also apologize for the problem.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   A Good customer service Is that customer service which Solves the queries raised by the customers.
But in that case A great customer service is that which makes think the customer that company is Loyal and Working as best to Satisfy customer needs.

You can edit this submission<https://www.jotform.com/edit/4643921047616420130?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links&email_type=notification> and view all your submissions<https://www.jotform.com/submissions/71642161625452?utm_source=emailfooter&utm_medium=email&utm_term=71642161625452&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.