Subject: Re: LSM Joining Case Test - vriti sharma
From: vriti sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 May 2020 07:09:16 -0400

| | LSM Joining Case Test

Name | vriti sharma
E-mail | [email-masked]
Phone Number | (110058) 7838100925
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Guest require information regarding the product .
The email selected has information with pointer which would be easy for guest to understand the same.
The other blurbs are  putting every thing on seller and it is not that informative with the respective query raised by guest.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good Customer service :  According to me good customer service is something in which we make  his query answered and make him aware about procedure like how the things can be done where as Great customer service is something in  which we make guest calm , comfortable and help them in any possible way  to  close the query with full customer satisfaction.
Of course both includes  greetings and skills.

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