Subject: Re: LSM Joining Case Test - Kamal Nagpal
From: Kamal Nagpal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 30 Apr 2020 10:52:13 +0000

| | LSM Joining Case Test

Name | Kamal Nagpal
E-mail | [email-masked]
Phone Number | (91) 8745983793
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

It includes paraphrasing and assurance to the customer.
And includes all the information required by the customer and also includes probing.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | There is a slightest difference between the good. Good customer service is how you greet and treat the customer in a nice and proper way where the customer is happy being served. But great customer service skill is meeting the demands and reaching beyond the customer's expectation. A total quality service

| |

You can edit this submission and view all your submissions easily.