Subject: FW: LSM Joining Case Test - Abhishek Trivedi
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 30 Apr 2020 10:10:29 +0000

Reject

From: Abhishek Trivedi <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 29 April 2020 at 9:25 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Abhishek Trivedi

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Abhishek Trivedi
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8707493912
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Second blurb is correct because customer is saying for this event he will travel in 2 days, so can you deliver my ticket to my hotel then we can confirm his address and get it delivered to his hotel.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Only barely you can keep them satisfied.
And with great you can keep them loyal.
Happy being served but in case of great you give service beyond expectations.
In good you can achieve result and requirement but in  case of great you will build relationships that can help for business in long run

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