Subject: FW: LSM Joining Case Test - Mrigank Singh
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 30 Apr 2020 10:06:05 +0000

Reject

From: Mrigank Singh <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 30 April 2020 at 12:50 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Mrigank Singh

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Mrigank Singh
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 7309252305
Which blurb would you select?   Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    I select Blurb 2 because in this executive is giving solution to the customer that he or she can download e-tickets if they have purchased instant also the executive is giving assurance that if the customer has left for the event then the organization is ready to ship the ticket at that place itself
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   The main difference between providing good customer service and delivering great customer service is that, in the former, you are probably only barely keeping your customers satisfied, while in the latter, you are not only keeping them satisfied- you are also keeping them loyal!

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