Subject: Re: LSM Joining Case Test - Saif ahmed Khan
From: Saif ahmed Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 29 Apr 2020 10:54:54 -0400

| | LSM Joining Case Test

Name | Saif ahmed Khan
E-mail | [email-masked]
Phone Number | (+91) 7011776398
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because the customer mentioned two major points one was asap delivery of the tickets and another one was she wanted the ticket at her hotel .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Customer service means providing solution to the customer whatever query they have so if you answer and resolve the query its called good customer service but when you do it with full approach and take the customer in you zone and assure the customer that you are giving your best to resolve his issue the customer feels good and connected so it’s called good customer service

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