Subject: LSM Joining Case Test - PARAM SETHI
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 23 Apr 2020 05:46:38 -0700 (MST)

Hi ma'am, 

Please check this test for tech support. Also, find the attached CV. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			LSM Joining Case Test 
		Name 	PARAM SETHI 
E-mail 	[email-masked] 
Phone Number 	(0510) 9795497442 
Which blurb would you select? 	Blurb 2 
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. 	As Blurb 2 is providing the exact information of the person to whom we have to deliver the ticket. 
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) 	There is a clear difference between good and great customer service. Good support service means meeting customers’ expectations, and this leads to a secured customer base. While the great customer service signifies exceeding all expectancies, which as a positive consequence, builds brand loyalty. 

	
	
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